About the job

Description:

Primary Responsibilities:

• System Configuration and Maintenance:

  • Perform system setups and configurations to support efficient business operations.
  • Implement and support IQMS applications and solutions to meet business requirements.
  • Ensure data integrity and security across all systems.

• Report Development and Analysis:

  • Design and develop Crystal Reports tailored to various business needs.
  • Generate and analyze reports, providing actionable insights to stakeholders.

• Project Leadership:

  • Lead the development and implementation of ERP modules in collaboration with leaders from manufacturing, operations, quality, finance, and supply chain.
  • Ensure delivery of business systems projects within scope, schedule, and budget.

• Requirements Gathering and Testing:

  • Gather, analyze, and document functional and technical requirements for new projects and enhancements.
  • Create, manage, and execute system testing activities for releases and upgrades.

• Support and Training:

  • Troubleshoot and resolve system issues promptly.
  • Conduct application and process-specific training for technical and non-technical users.

• Documentation and Standards:

  • Document system configurations, test protocols, and standards for IQMS usage.
  • Establish best practices for version control, upgrades, and enhancements.

• Cross-functional Collaboration:

  • Work with business stakeholders to leverage ERP capabilities for increased efficiencies and accurate reporting.
  • Coordinate with IT infrastructure teams and external vendors to ensure 24/7 system reliability in a manufacturing environment.

• Strategic Evaluation:

  • Regularly interact with shared services and operations leadership to align the business application roadmap with strategic goals.
  • Evaluate and implement supporting ERP systems, including reporting packages and BI tools.

• Experience:

  • Minimum of 3 years’ experience with IQMS and Crystal Reports.
  • Strong understanding of system setups and configurations.

Required Skill Set